We may collect directly from you or through your authorised representative, your name, date of birth, email, address, contact numbers. We do not directly collect any special categories of personal data IE. Race, political opinions etc. Providing additional on-line information is optional and we can collect more personal information directly from you or your authorised representative when you engage with us face to face.
Why we collect your personal information is to: arrange an appointment; contact you; send appointment reminders; refer you to other health professionals; send you documents or other information related to the management of your injury.
We do not sell your personal information and we only share your information outside of Counties Hand Clinic in order to provide our services, with your consent or as required by law. For example as part of our service we may provide information to ACC or other Insurers and health professionals involved in the management of your injury.
We keep your information safe by storing it in encrypted files and only allow certain staff to access it. All our staff have signed confidentiality agreements to protect your information.
We store your information for seven years at which point we destroy it and securely erase all digital information from our files.
You can ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is incorrect. To do this, contact us at firstname.lastname@example.org, or ring 09 238 1299, or write to Counties Hand Clinic, 6-18 O'Shannessey St, Papakura, Auckland 2110.
The security of your personal information is important to us, however, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We may collect statistics about the behavior of visitors to our website. We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information.